This morning I rushed to MidValley Sony service centre for my VAOI notebook reparing. Last time when Elaine visited,the person in-charged mentioned that we can know the estimate reparing cost on the spot as long as within technicion's working hours 9am-5pm. However, today i go, the person in-charge said the estimation cannot be done on the spot. So,i just leave the notebook there and bring back a reparing cert. After that, I continue with the metrojaya member day shopping. I redeemed a lot of free gifts and vouchers.
At 5pm just now, I received a sms from Sony. In the sms, they informed me that the repairing cost is RM1,322. Wow, that is very high that i can never expect!! All the damaging is done when Elaine's hand bag snatched by 2 malays 2 weeks ago. Now, I dunno what shd i do to hv the money for the repairing. These few months, I nearly broke. My maybank account left RM10-30 every 1st week of the month after i withdraw my salary for all my expenses. I love my honey very much. I help her whole heartedly when she has financial problem. I try myself to give her satisfaction in life. May be I am not qualify yet to give her good living. Or may be her expectation of good living is too high.. I dunno..
I just received the estimation breakdown from Sony. The most expensive item is the LCD screen unit, cost RM1022. The LCD screen is just 1.5cm crack from down right side of the screen. Now, 1 thing is my mind thinking. Since it is not 'repairing', its changing the whole LCD screen, may be i shd not do it right now. I think i shd do it when the screen crack more. And then it charge me RM160 service charge. The person in-charge in the Sony service centre this morning said my notebook is still under warranty and no service/labour charge. This is what we call departmentation. The person in the front line will never sync with the person behind. What they say is just for temporary, when it goes to other department/people, thing start to change... Sad day for me..
Thursday, July 26, 2007
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